Returns Policy

If you receive any items that you are unhappy with for any reason, simply return to us within 60 days in the condition that you received them and we will happily offer a store credit or refund.

Before creating your return, please ensure:

- All items are in the brand new condition (unworn, un-used, unwashed) with packaging & tags.
- Bike hard parts have not been fitted and are not scratched, marked or dirty. 
- All goods are re-packaged as you received them (e.g. helmets inside helmet bag).
- No tape applied or damage to retail packaging & boxes.

If your return does not meet these requirements we may have to refuse the return

WHEN do items need to be returned by?
Within 60 Days

WHERE do items need to be returned to?
They need to be returned to Garage Eleven 

HOW do customers return items?
Please fill out the returne form and attach it with a copy of your original sales invoice 

SHIPPING for returns?
All returnes of faulty items include free shipping, if you have ordered the wrong size then shipping will be an additional charge. 

CREDIT for returns?
We are happy to offer a complete store credit or refund.

Packing materials?
All items returned for refund or credit must be returned in the original condition with tags attached (unless faulty). Any packaged goods must be returned with the packaging in its original condition or your return may not be accepted (unless faulty).